Privacy Policy

Door Furniture Direct understands that your privacy is important to you and we care about how your personal data is used. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here and in a way that is consistent with our obligations and your rights under the law.

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. To process your order it is necessary to pass details including mobile telephone numbers to our carriers to enhance the delivery service and the carrier will use notifications and geodata for that purpose. For the purpose of providing the service the carrier may in turn share the personal data with it's agents, subcontractors, affiliates or other limited third party service providers for the purpose of providing or improving their delivery service. Other than is necessary to process your order, we do NOT pass your information to any other third parties. The type of information we will collect about you includes: your name, billing address, shipping address, phone number, email address and credit/debit card details. We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We will not email you in the future unless you give your consent. If you choose to be put on our mailing list you may receive News and Offers from time to time. If, after having given consent, you wish to stop receiving any information about us and our services please email [email protected] or use an unsubscribe link in any email.  You can check the information we hold by emailing us. If you find any inaccuracies we will delete or correct it promptly.

To ensure compliance with GDPR we use legal bases for processing your personal data.
Consent - Where you have given clear consent for us to process your personal data for a specific purpose.
Contract - Where you are a customer, or are in the process of negotiation to become a customer.
Legal Obligation - Where the processing is necessary for us to comply with the law.
Legitimate Interests - Where it is in our mutual legitimate business interest that we process your data using that data in ways you would resonably expect and having minimal privacy impact. e.g. where we send you information about our products that may be relevant to your work.

You will have the chance to refuse any marketing emails from us. If you no longer wish to receive marketing information from Door Furniture Direct  then please use the "unsubscribe " link located at the bottom of all our marketing emails.

If you have any questions/comments about privacy you should email the person responsible for privacy matters using the following link: [email protected]